An agent for a consulting firm starts as a drawing. The work they already do, the sources and rules, the agent, and the team that will run it.
Bring the situation, not the tool.
// WHERE YOU ARE
YOU LEAVE WITH THE PROCESS
There is an idea for a tool, and no process behind it. We start where the work happens and leave with a problem statement and the value at stake.
// 01 — METHOD
How an engagement runs
Three steps. The need picks the tool, from low-code to full-stack. Business first, technology second.
01⌖
The process
Bring one process where the number has not moved, or one pilot that is stuck. You leave with a problem statement and a decision to scale or stop. If the value is unclear, the build waits.
Value firstAs-isOne process
02◇
The build
A mock-up before a line of code. Then the data and the agent, from low-code validation to full-stack production engineering. Routing, traces, and a KPI agreed before the sprint.
Mock-upAgentsTracesKPI
03▷
The handover
The people who do the work use it in daily operations. You keep the capability. I do not run the tool after go-live. Human oversight stays in the loop.
AdoptionHandoverEU AI Act
// 02 — PROOF
What the work looks like
01
HazelHeartwood · 2025—present
AI & Engineering Studio
I lead the studio that puts agentic systems into daily operations. The firm's public stories — planners, supplier search, governed data — are HazelHeartwood's. This is the practice I run from Madrid: mock-up, production, handover.
The production system behind the studio's engineering: observability and orchestration from zero to enterprise in under six months. A telemetry engine tracing every run, an MCP orchestration layer, and an LLM router across 200+ models.
Before the studio: fullstack and technical lead, including a CMS and live-ops tooling for an AAA mobile game serving millions of players, and a squad of five taken from business strategy to delivered software.
One hour. Bring one process where the number has not moved, or one pilot that is stuck. You leave with a problem statement and a decision to scale or stop.
am@madrid ~ /contactavailable
$ am --engage --process
→ one process, or one stuck pilot. The first conversation is an hour.